Concepts

Volume 4 Issue 1

PATIENT BILLING AND ...

Dunning Messages

• User defined message that prints on the statement when the account is without payment for a specific period...30, 60, 90 days.
  
• Setup: Drs File > Options > Statement Messages
  

• Individual note that replaces or is in addition to the regular statement message.
  
• Setup: Patient File > Account Detail > Custom Statement Messages
  

• Transfer overdue insurance balances directly to the patient's 0-30 portion, so they automatically get a statement. You get a list of transferred balances when you run Batch Processing.
  
• Setup: Office Info > Billing Info
  

• Report showing all accounts with patient balances that have gone more than 90 days without a payment.
  
• Setup: Reports > A/R Reports
  

• Notes for office use... pops up when charges or payments are entered. Can be used to record short term financial arrangements.
  
• Setup: Patient File > Account Detail > A/R Note
  

• Bills monthly payment amount to patient, until contract balance is paid off. Entire balance shows on statement, monthly payment amount is asked for in the "Please pay now" portion.
  
• Setup:Batch Processing

Patient Billing Features

Dental Office Manager gives you the tools you need to change those numbers on your accounts receivable report to money in the bank. It can help you build your own system to manage your patient receivables in the same professional way you provide dental care. With many user defined functions and features, it adapts to your way of doing things.

Features such as A/R Notes and Custom Statement Messages add a personal touch to your billing statements. Batch options, like the Insurance Balance Rollover feature, and Statement Messages make processing quick and easy for the entire practice. And, with separate patient and insurance balance aging , the Total A/R Report gives you both the big picture and the details so you can focus on the areas that need it.

Most features work automatically for you when you process your monthly billing. In addition, modules such as Internal Collections, Selective Reports, Form Letters, and Collection Agency File let you expand your collection efforts easily.

... INSURANCE FEATURES

One way to increase your daily cash flow is to collect the insurance patient's estimated portion at the time of treatment. Dental Office Manager can help you do this in a variety of different ways.

Each insurance plan can be set up to automatically estimate expected insurance payment during transaction entry. You can then request payment on the patient's portion as you enter the day's services.

The basis used to calculate expected insurance payment can be a percentage, such as 80% of all basic procedures. Or, it can be an exact amount for each ADA code, such as $46.50 for code 02140. Dental Office Manager can even "learn" insurance reimbursements as you post insurance payments!

An added bonus by collecting the patient's portion "up front", you could end up with fewer monthly statements to send out!

 

	Volume 4, Issue 1 (PDF Format)
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